About

FAQ

• Where is the store based?

  Red Deer, Canada

• Why can I only order one item?

  I'm currently using Etsy to keep track of my stock, as it is much easier to monitor it when it is all in one place and the marketplace there is more active. That said, if you would like to buy more than one of a single item on this shopfront, please contact me at [email protected] or any of my social media @ fellstardust.carrd.co and I will edit the listing to allow it.

• Do you accept orders placed outside of the US?

  I sure do! Shipping to the US and Canada is typically free, and I try to keep shipping costs as low as possible for my international buyers.

• How long will it take to receive my order?

  Once shipped most Canadian orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.